You deliver value every day. So does VRMA. Being a part of the VRMA community is the best option for success. When you work with, learn from, and know your peers, you win -- every time.
Founded in 1985, the Vacation Rental Managers Association (VRMA) is an international, professional trade association of the vacation rental property management and hospitality industries. Membership includes hundreds of professional vacation rental manager and supplier members around the globe.
VRMA advances the vacation rental industry by providing invaluable educational and networking opportunities, promoting the value of the vacation rental experience and speaking as the authoritative voice to foster professionalism and growth in the industry.
Potential guests have more information available at their fingertips than ever before--meaning the balance has shifted from the sales agent to the consumer. How can savvy sales agents go beyond reciting information available on the website to close the sale?
Studies conducted by the U.S. Small Business Administration and U.S. Chamber of Commerce have found that acquiring new rental customers can cost as much as five to seven times more than simply retaining existing customers. The fact that customer profitability tends to increase over the life of a retained customer is added incentive for businesses to allocate more resources to sharpening their customer retention strategies.
Gain a competitive advantage by creating a customer service revolution within your vacation rental management company.