Archive July 2014
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Facebook 101: A Vacation Rental Manager's Guide to Maintaining InteractionThe wonderful world of social media is an ever-increasing form of interaction between customer and service. For vacation rental management companies, it is important to know the correct approach in order to maximize exposure and increase leads and conversions.
Bringing Out The Best In Guests, Brings Out The Best In Frontline ColleaguesA key principle for finding personal fulfillment in the never-ending journey to hospitality service excellence is realizing that when we bring out the best in others, we simultaneously bring out the best in ourselves every day, every shift, and with just about every guest we encounter.
Hurricane Arthur: An Unforeseen Event
Question: Why should a vacationing guest consider purchasing travel insurance?
Answer: Hurricane Arthur!