Blog Archives

Archive September 2014

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Providing Excellent Customer Service

When I think about the topic, Providing Excellent Customer Service, the first thing that comes to mind is my favorite quote, Everyone's Perception is Their Own Reality. So really, excellent customer service will look different to every customer we encounter.

Three's a Charm: Making Your Vacation Rental a Habit for Your Customers

From driving the same route to work every day to ordering coffee, so many of your actions are automatic because we develop habits based on heuristics, the mental shortcuts we take due to familiarity. What if customers would choose your vacation rental site based on this principle?

Shhh! The secret to the perfect hotel bed experience

Crisp White Sheets Layered, Tucked and Folded to Perfection...The Secret to the Hotel Bed Experience!