Blog

Never Try to Prove Guests Wrong, Even When They Are

Doug Kennedy, president of the Kennedy Training Network, reflects on his own experience with customer service and shares some valuable tips on how to diffuse difficult customer situations.
 

5 Surefire Ways to Improve Your Vacation Rental Reviews

Customer reviews can make or break a vacation rental's online presence. But how can you secure the positive feedback you need to make an impact online? MaidThis gives five fool-proof tips for making sure your guests are leaving great reviews.
 

Trends in the Vacation Rental Industry: Q4 2015

This is part of an ongoing VRMA series of quarterly reviews of the top trends in the vacation rental industry.
 

Building Positive Relationships With VR Owners Is Key To Long Term Viability

The key to the long-term viability of any rental company is the relationships it has with the owners of its inventory. Learn how to build and maintain these relationships.
 

Trends in the Vacation Rental Industry: Q3 2015

An overview of industry trends – and what they mean for your business.

Trends in the Vacation Rental Industry: Q2 2015

An overview of industry trends – and what they mean for your business.

5 Major Trends Changing the Vacation Rental Industry

Are you ready to leverage the changes and opportunities?

Why should homeowners go with a pro?

Thinking about renting your own vacation home? Here are some things to consider.

New Vacation Rental Business Models: Next-Gen VRMs

Evolution is spawning next-generation VRM business models and changing the face of vacation rentals. 

Trends in the Vacation Rental Industry: Q1 2015

An overview of industry trends – and what they mean for your business.