Contact Us

At VRMA, customer service is important. We are here to assist current and prospective members. If you have a general question, request for information or need assistance, contact us at  For a specific department, please see below and contact us directly.

The VRMA staff makes every attempt to respond to inquiries within one business day.

Vacation Rental Managers Association

9100 Purdue Road
Suite 200
Indianapolis, IN 46268

(317) 454-8315
Fax: (317) 454-8316

Office Hours:
8 a.m. - 5 p.m. Eastern

Office Closures

Please note, the VRMA office is closed the following dates:

Jan. 1, 2015
Jan. 19-22, 2015 (Closed for VRMA Board Meeting)
April 3, 2015 (Office closes at Noon Eastern)
May 25, 2015
July 3, 2015
Sept. 7, 2015
Nov. 26-27, 2015
Dec. 24, 2015- Jan. 2, 2016



Laura Miller
Administrative Assistant

Contact Laura for:



Jill Curtis, CAE
Director of Membership

Contact Jill for:

  • Information on joining VRMA
  • Information about VRMA member benefits
  • Membership renewal information/questions
  • Becoming a VRMA volunteer
  • Information about the European Seminar
  • Industry organizations: Information on becoming a VRMA-affiliated association



Jamey King
Business Development Manager

Contact Jamey for:

  • Corporate Sponsorship opportunities and information
  • Event Sponsorship opportunities and information



Sheila King, CMP
Director of Meetings

Contact Sheila for:

  • Questions about the Eastern Seminar, Western Seminar or Annual Conference
  • Information about VRMA Vendor Showcases (tradeshows)
  • Questions about VRMA educational offerings


Mark McSweeney, CAE
Executive Director

Contact Mark for:

  • Questions about VRMA's Board of Directors
  • Questions about VRMA's Strategic Plan
  • Questions about VRMA's professional staff



Shelly Pfenninger, CAE
Director of Communication

Contact Shelly for:

  • Advertising opportunities in VRMA publications
  • Advertising opportunities at VRMA events
  • Questions about/ content submissions for:
  • VRMA logo requests


Additional Support

The following are not full-time staff members, but represent the association on behalf of various association initiatives.

Jessica Wyatt

Public Relations Representative
Jessica Wyatt
(646) 442-6768

Debra Zabloudil

Director of Education for VRMA