Contact Us

At VRMA, customer service is important. We are here to assist current and prospective members. If you have a general question, request for information or need assistance, contact us at  For a specific department, please see below and contact us directly.

The VRMA staff makes every attempt to respond to inquiries within one business day.

Vacation Rental Managers Association

2025 M St. NW
Suite 800
Washington, D.C. 20036, USA

+1 (202) 367-1179
+1 (312) 321-5138

Fax: +1 (202) 367-2179

Office Hours:
8 a.m. - 5 p.m. Eastern

Office Closures

Please note, the VRMA office is closed the following dates:

Dec. 24, 2015
Dec. 25, 2015
Dec. 31, 2015
Jan. 1, 2016



Mike Copps
Executive Director

Contact Mike for:

  • Questions about VRMA's Board of Directors
  • Questions about VRMA's Strategic Plan
  • Questions about VRMA's professional staff



Jack Charlton
Membership and Operations Coordinator

Contact Jack for:

  • Information on joining VRMA
  • Information about VRMA member benefits
  • Membership renewal information/questions
  • Becoming a VRMA volunteer
  • Information about the European Seminar
  • Industry organizations: Information on becoming a VRMA-affiliated association



Tyler Wong
Membership and Operations Associate

Contact Tyler for:



Kevin Hurley
Marketing Director

Contact Kevin for:

  • Advertising opportunities in VRMA publications
  • Advertising opportunities at VRMA events
  • Questions about/ content submissions for:
  • VRMA logo requests


Cellie Morales
Education Manager

Contact Cellie for:

  • Questions about VRMA's Conference Education
  • Questions about VRMA's education offerings
  • Questions about VRMA's monthly webinars



David Perez-Hernandez
Sales Director

Contact David for:

  • Corporate Sponsorship opportunities and information
  • Event Sponsorship opportunities and information

Cynthia Cortis
Director of Event Services

Contact Cynthia for:
  • Questions about the Eastern Seminar, Western Seminar or Annual Conference
  • Information about VRMA Vendor Showcases (tradeshows)
  • Questions about VRMA educational offerings

Shannon Baily
Event Services Manager

Contact Shannon for:
  • Questions about the Annual Conference

Sydney Vranna
Event Services Manager

Contact Sydney for:
  • Questions about the European Seminar

Sara Haukap
Event Services Manager

Contact Sara for:
  • Questions about the Easter and Western Regional Seminars

Caitlin Schmierer
Event Services Coordinator

Contact Caitlin for:
  • Event Sponsorship and booth space
  • Table-top fulfillment


Additional Support

The following are not full-time staff members, but represent the association on behalf of various association initiatives.

Jessica Wyatt

Public Relations Representative
Jessica Wyatt
(646) 442-6768