Eastern Seminar Schedule

2015 Eastern Seminar
April 27-28, 2015
Marriott Norfolk Waterside
Norfolk, Virginia
Advance registration is now closed.
On-site registrations are welcome.

Learn more.


2015 Eastern Seminar Schedule

NEW for 2015: Based on attendee feedback, the 2015 Eastern Seminar has been expanded to two full days of education and networking with the best minds in the vacation rental industry. 

*Schedule subject to change.



Monday, April 27
7:30 a.m. - 6:00 p.m. Registration and Information Desk Open
7:30 a.m. - 10:30 a.m. Exhibitor Setup 
9:00 a.m. - 10:30 a.m. Opening General Session: Ask an Expert
10:30 a.m. - 7:00 p.m. Vendor Showcase Open
10:30 a.m. - 11:30 a.m. Vendor Showcase Networking
11:30 a.m - 12:00 p.m.  Concurrent Session Block 1 (30 min. Sessions)
  Revenue Fundamentals
  Mix and Mingle: Small Companies
  Mix and Mingle: Reservations
12:00 p.m. - 1:00 p.m. Lunch
1:15 p.m. - 2:15 p.m.  Concurrent Session Block 2
  Retooling for Survival
  The 1-2-3’s and ABC’s of Employee Forms, Files and Best Practices
  Housekeeping Basics
  Gold Sponsor Spotlight: CSA Travel Protection
2:30 p.m. - 3:00 p.m. Concurrent Session Block 3 (30 min. Sessions)                
  The Leadership Ladder and Lateral Thinking: Leadership Development And Creative Problem Solving for Your Operations Team
  Mix and Mingle: Medium Companies
  Mix and Mingle: Maintenance
3:00 p.m. - 4:00 p.m.  Vendor Showcase Networking
4:00 p.m. - 5:00 p.m. Concurrent Session Block 4
  Recruiting New Homes and New Homeowners: Best Practices and Pitfalls
  Three Ways to Become a Reservation Sales Agent Superstar
  Surviving an OSHA Inspection: Does Your Laundry Facility Stack Up? 
  Gold Sponsor Spotlight: HomeAway
5:00 p.m. - 7:00 p.m.  Networking Reception in Vendor Showcase (cash bar starting at 6:30 p.m.)
Tuesday, April 28
7:30 a.m. - 5:00 p.m. Registration & Info Desk Open
7:30 a.m. - 3:15 p.m. Vendor Showcase Open
7:30 a.m. - 8:00 a.m. Continental Breakfast in Vendor Showcase
8:15 a.m. - 9:45 a.m.  General Session: Creating Extraordinary Excellence, DAILY by Doug Kennedy
9:45 a.m. - 10:30 a.m. Vendor Showcase Networking
10:30 a.m. - 11:30 a.m.  Concurrent Session Block 5
  A Growing Number of Government Restrictions: How to Engage and Create Positive Regulations
  Seven Habits for Effective Lead Management
  Housekeeping Industry Q&A
  Gold Sponsor Spotlight: HD Supply Hospitality Solutions
11:40 a.m. - 12:10 p.m. Concurrent Session Block 6 (30 min. Sessions)   
  Understanding the Income Statement
  Mix and Mingle: Large Companies
  Mix and Mingle: Housekeeping
12:15 p.m. - 1:15 p.m.  Lunch    
1:15 p.m. - 2:15 p.m. Concurrent Session Block 7
  Adapt or Die: Strategies to Thrive in 21st Century Vacation Rental Management
  Recruiting for Cultural Fit
  The Dangers of Renting Vacation Homes: What Every Manager Must Do To Protect Renters, Owners, and Themselves
  Gold Sponsor Spotlight: LiveRez Inc. 
2:15 p.m. - 3:15 p.m.  Vendor Showcase Networking
3:15 p.m. - 4:15 p.m. Concurrent Session Block 8
  Are You Leaving Money on the Table?
  Managing Homeowner Partners
  Fix It and Forget It: Follow a Review Strategy That Cooks Along With Your Business
3:15 p.m. - 5:00 p.m.  Vendor Showcase Tear-Down
4:30 p.m. - 5:00 p.m. Closing General Session: Vacation Rental Industry Trends by Ben Edwards, VRMA President   
Wednesday, April 29  
8:00 a.m. – 4:30 p.m. NCVRMA Annual Meeting (Additional Registration Required)