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2013 Western Seminar Schedule

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VRMA Western Seminar Schedule April 8-9, 2013 Westminster, Colorado   Sunday, April 7 8:00 p.m.- ? Pre-Seminar Meet-Up at Bender's Bar And Grill Monday, April 8 9:00 a.m. - 6:00 p.m. Registration & Info Desk Open 9:00 a.m. – 12:00 p.m. Exhibitor Setup 12:00 p.m. – 7:30 p.m. Vendor Showcase Open 1:00 p.m. – 2:30 p.m. Opening Session 2:30 p.m. - 6:00 p.m. Workshop Session 1 (Half hour break at 3:30 p.m.) Conservation Maintenance Executive Session 1 (Half hour break at 3:30 p.m.) How the VRMA Can Work with VRM Members When Challenged with Restrictions, Regulations and Bans of Vacation Rentals 2:30 p.m. – 3:30 p.m. Concurrent Session Block 1 Tear Down This Wall! Eliminate Booking Barriers 3:30 p.m. – 4:00 p.m. Vendor Showcase Networking 4:00 p.m. – 5:00 p.m. Concurrent Session Block 2 "How Are You Going to Compensate Me?!" - Guest Compensation and Consequences 5:15 p.m. – 6:15 p.m. Concurrent Session Block 3 Bragging Right and Traveler Behavior: The Re-Personalization of Travel and How to Make it Work for Your Vacation Rental 6:30 p.m. – 7:30 p.m. Opening Reception in Vendor Showcase Tuesday, April 9 8:00 a.m. – 4:45 p.m. Registration & Info Desk Open 8:00 a.m. – 3:30 p.m. Vendor Showcase Open 8:00 a.m. – 8:30 a.m. Breakfast in Vendor Showcase 8:30 a.m. – 12:00 p.m. Workshop Session 2 (Half hour break at 9:30 a.m.) Safety on Site Executive Session 2 (Half hour break at 9:30 a.m.) What Keeps You Up At Night 8:30 a.m. – 9:30 a.m. Concurrent Session Block 4 The Skill and Art of Housekeeping Inspections 9:30 a.m. – 10:00 a.m. Vendor Showcase Networking 10:00 a.m. – 11:00 a.m. Concurrent Session Block 5 Reservation Sales Training 11:10 a.m. – 12:10 p.m. Concurrent Session Block 6 Guest Service "Going the Extra Mile" 12:15 p.m. – 1:30 p.m. Lunch 1:30 p.m. – 2:30 p.m. Concurrent Session Block 7 Breakthrough Coaching Don't Let a Courtroom be Your Classroom; ADA Compliance New Revenue - New Challenges Require Innovative Solutions 2:30 p.m. – 3:30 p.m. Vendor Showcase Networking 3:30 p.m. – 5:00 p.m. Closing General Session

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