2012 Holiday Rental Professionals Seminar Schedule

Holiday Rental Professionals Seminar

4-5 December 2012

Barcelona, Spain

Schedule At A Glance
Subject to change; check back for updates
All programs will be presented in English.

Tuesday, 4 December
12:00-18:30	Registration & Information Desk Open
14:30-15:45	Opening Session Internet & The Digital Era
16:00-17:00	Concurrent Session Block 1
	EU Directives and the European Vacation Rental Business
	Following Your Lead: Converting Leads to Optimize Your Marketing Dollars
17:00-17:30	Networking Break
17:30-18:30	Concurrent Session Block 2
	International Visitors: Assess, Attract and Serve Them Effectively
	Worldwide Distribution For Vacation Rentals
18:30-20:00	Welcome Reception
Evening	Dinner on your own

Wednesday, 5 December
8:00-17:00	Registration & Info Desk Open
9:00-10:00	General Session A Global Look at Rental Restrictions
10:15-11:15	Concurrent Session Block 3
	The Vacation Rental Industry: Present & Future
	Why Everyone Should be Entitled to Your Guests’ Opinions: How Guest Reviews Can Double Your Business
11:15-11:45	Networking Break
11:45am-12:45	Concurrent Session Block 4
	Additional Revenue Sources
	How Mobile Technology is Changing the Game
13:00-14:15	Lunch
14:15-15:15	Concurrent Session Block 5
	Dealing with Complaints in the Age of Internet Reviews
	Online Payments in a Global Holiday Industry
15:15-15:45	Networking Break
15:45-16:45	Concurrent Session Block 6
	The Anatomy of an Online Booking
	The Impact of Cloud Computing on Vacation Rentals
17:00-18:30	Closing Session Consumer 2020 and Major Challenges for the Vacation Rental Industry

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