Western Seminar Schedule

2015 Western Seminar
April 13-14, 2015
Portland Marriott Downtown Riverfront
Portland, Oregon
Advance registration ends April 2.
Register now.

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Western Seminar Schedule*

NEW for 2015: Based on attendee feedback, the 2015 Western Seminar has been expanded to two full days of education and networking with the best minds in the vacation rental industry.

*Schedule subject to change.

 

Monday, April 13
   
7:30 a.m. - 6:00 p.m. Registration and Information Desk Open
   
7:30 a.m. - 10:30 a.m. Exhibitor Setup 
   
9:00 a.m. - 10:30 a.m. Opening General Session: Ask an Expert
   
10:30 a.m. - 6:00 p.m. Vendor Showcase Open
   
10:30 a.m. - 11:30 a.m. Vendor Showcase Networking
   
11:30 a.m. - 12:00 p.m.  Concurrent Session Block 1 (30 min. Sessions)
   
  Revenue Fundamentals
   
  Mix and Mingle: Small Companies
   
  Mix and Mingle: Reservations
   
12:00 p.m. - 1:00 p.m. Lunch
   
1:15 p.m. - 2:15 p.m.  Concurrent Session Block 2
   
  Retooling for Survival
   
  The 1-2-3's and ABC's of Employee Forms, Files and Best Practices
   
  Housekeeping Basics
   
2:30 p.m. - 3:00 p.m. Concurrent Session Block 3 (30 min. Sessions)                
   
  The Leadership Ladder and Lateral Thinking: Leadership Development And Creative Problem Solving for Your Operations Team
   
  Mix and Mingle: Medium Companies
   
  Mix and Mingle: Maintenance
   
3:00 p.m. - 4:00 p.m.  Vendor Showcase Networking
   
4:00 p.m. - 5:00 p.m. Concurrent Session Block 4
   
  Recruiting New Homes and New Homeowners: Best Practices and Pitfalls
   
  Three Ways to Become a Reservation Sales Agent Superstar
   
  Surviving an OSHA Inspection: Does Your Laundry Facility Stack Up? 
   
5:00 p.m. - 7:00 p.m.  Networking Reception in Vendor Showcase (cash bar starting at 6:30 p.m.)
   
Tuesday, April 14
7:30 a.m. - 5:00 p.m. Registration & Info Desk Open
   
7:30 a.m. - 3:15 p.m. Vendor Showcase Open
   
7:30 a.m. - 8:00 a.m. Continental Breakfast in Vendor Showcase
   
8:15 a.m. - 9:45 a.m. General Session: Creating Extraordinary Excellence, DAILY by Doug Kennedy
   
9:45 a.m. - 10:30 a.m. Vendor Showcase Networking
   
10:30 a.m. - 11:30 a.m.  Concurrent Session Block 5
   
  A Growing Number of Government Restrictions: How to Engage and Create Positive Regulations
   
  Seven Habits for Effective Lead Management
   
  Housekeeping Industry Q&A
   
11:40 a.m. - 12:10 p.m. Concurrent Session Block 6 (30 min. Sessions)   
   
  Understanding the Income Statement
   
  Mix and Mingle: Large Companies
   
  Mix and Mingle: Housekeeping
   
12:15 p.m. - 1:15 p.m.  Lunch    
   
1:15 p.m. - 2:15 p.m. Concurrent Session Block 7
   
  Navigating Growth Points: A Case Study in Implementing Organizational Change
   
  Recruiting for Cultural Fit
   
  The Dangers of Renting Vacation Homes: What Every Manager Must Do To Protect Renters, Owners, and Themselves
   
2:15 p.m. - 3:15 p.m.  Vendor Showcase Networking
   
3:15 p.m. - 4:15 p.m. Concurrent Session Block 8
   
  Are You Leaving Money on the Table?
   
  Managing Homeowner Partners
   
  Providing Excellent Customer Service
   
4:30 p.m. - 5:00 p.m. Closing General Session: Vacation Rental Industry Trends by Ben Edwards, VRMA President